Sub-Zero · Los Angeles, CA
Refrigerator Repair
Built-in and integrated fresh-food columns that have stopped holding temperature — sealed-system faults, defrost failures, control boards and the airflow problems a hot kitchen exposes first.
How it gets described on the phone
- Fresh-food side drifting into the fifties while the freezer column still holds zero
- Condenser running almost continuously through an afternoon over 90°F
- Door that pulls back against you seconds after it is closed
- Standing water under the crisper drawers, or a sheet of ice across the floor of the cabinet
What gets tested on the visit
- Cabinet and evaporator temperatures taken against the display, not instead of it
- Condenser condition and airflow at the grille — the first thing a hot week exposes
- Evaporator fan, defrost heater and thermistors on the fresh-food circuit
- Sealed system under gauges: suction and discharge pressures read while it runs
- Door seal, hinge alignment and closer, because a door that never quite shuts loads everything else
A built-in with two cooling circuits can lose the fresh-food side while the freezer holds perfectly, and that pattern rules out most of the expensive answers before anyone opens a panel. The work is nearly always on one circuit: airflow, defrost, a sensor lying to the board, or a condenser that stopped rejecting heat weeks ago.
What it costs
Priced in bands, quoted before the work starts
Flat $89 service call covering the visit and full diagnosis, credited against the repair once you approve it.
- Door gasket or seal replacement $260–$680
- Evaporator or condenser fan motor $300–$720
- Defrost heater, thermostat or sensor $280–$610
- Ice maker, water valve or supply line $260–$840
- Electronic control board $440–$980
- Compressor or sealed-system repair $1,400–$2,960
Each repair is quoted as one figure covering parts and labour, agreed with you before a panel comes further off or a part is ordered. Where a job lands inside its band is decided by the part your serial takes and how far the cabinet has to come apart — and the $89 you paid for the visit comes off that figure the moment you approve it. Nothing is replaced on suspicion.
For scale — a comparable built-in replacement, before installation and cabinetry work — runs $12,560–$22,800, which is why a sealed-system or control repair is still the sensible answer on most of the cabinets we are called to.
Reviews
Read afterwards, not during
5.0/ 5612 reviews
Column started chiming and drifting overnight. He traced it to a thermistor feeding nonsense to the board, swapped it, then stayed to watch the cabinet pull back down before he packed up.
Jocelyn D.Pacific Palisades
Marine air had chewed through the door seal, so the cabinet ran warm and the compressor never rested. New gasket, hinge shimmed, condenser fins cleaned. It cycles properly again and the door pulls itself shut.
Shirin D.Pacific Palisades
Tudor kitchen, original pantry, a built-in wedged into cabinetry that barely clears. He walked it out without marking the woodwork, fitted a new control board, and had it back in place before lunch.
Kenneth B.Hancock Park
Booking
Best time to call is while the fault is still doing it
Cabinet temperatures, the noise it makes and what the display claims are all worth more to a diagnosis than a description after the fact. Call it in while the unit is misbehaving and the visit starts halfway through.
- Service call
- $89, credited against the repair
- On site
- 8:00 am – 8:00 pm, seven days
- Dispatch line
- Answered 24/7